Words of Wisdom

The time to change is when you don’t have to; when you’re on the crest of the wave, not when you’re in the trough.

by Lee Iacocca

Training and Seminars

Whether you are a manager, a team lead, supervisor, or director there is one constant to your position, you are expected to be able to get the job done – through others. Your success depends on skills such as being able to build teams, resolve conflict, manage time effectively, identify management and leadership styles, strategic planning, and communication – just to name a few.


While no one ever said it would be easy, there is certainly expert training in Edmonton. Fern Richardson and Associates Ltd., provides training and seminars with proven techniques and instructions for your team’s success. We concentrate on creating an atmosphere of communication and cooperation and our sessions are enlightening, interactive and exceedingly motivational.


In addition, we are certified to administer and interpret:

  • The Myers-Briggs Type Indicator – the worlds most widely accepted method of discovering personality type. MBTI can be offered in conjunction with, or incorporated into, any of our seminars.
  • We also offer Dr. Thomas Gordon’s Effectiveness Training workshop series.


Here are our most popular Edmonton training workshops and seminars:



  • Effective Communication: The key to workplace success
  • Giving and Receiving Feedback
  • Coach for High Performance
  • Managing Conflict
  • Coping with Difficult People
  • Dealing with Workplace Anger
  • Facilitating Success: The ins and outs of facilitation
  • Effective Presentations
  • Business Writing
  • Creating Cooperation and Connections for Success (2 days)




  • Leading Effective Meetings
  • Work with Emotional Intelligence
  • Lead through Productivity, Motivation and Happiness
  • Implement Workplace Change and Transition
  • Develop High Performance Teams
  • Leadership Fundamentals


Organizational Management


  • Time Management and Priority Setting
  • Conducting Successful Meetings
  • Effective Minute Taking
  • Productivity, Motivation and Happiness at Work
  • Effective Delegation
  • Critical Thinking, Problem Solving and Decision Making
  • Service Excellence
  • From Creativity to Innovation: Create your leading edge
  • Effective Performance Management
  • Strategic Planning for Success
  • Leading Committees


Self Management


  • Time Management and Priority Setting
  • Managing Stress: Finding the balance
  • Building Business Relationships
  • The Consummate Professional