Client Testimonials 



“Fern facilitated a workshop for our non-profit organization, NAHLA (Northern Alberta Health Libraries Association). The workshop, “Looking Through the Lens of Social Style,” was focused on interpersonal communications and explored various social styles. Right from the beginning, Fern demonstrated her professionalism and commitment to developing a fantastic workshop. After learning about our association’s needs, she presented some options that would best serve our audience. The workshop that Fern prepared was precisely the type of activities that we were looking for. Fern was knowledgeable, engaging, and enthusiastic. Due to the quality of the content and highly interactive session, participants had very positive feedback for the workshop. We loved having Fern as a presenter!"

Marta Michas, VP
Northern Alberta Health Libraries Association


“We recognized that there was a need in our organization to provide some training to the leadership group in our Service department. The specific training topics we wanted to address were leadership and conflict management. We approached Fern and asked her to create a one day course that focused on these topics. The content of the training was designed to be interactive which in turn made it a team building exercise and created a forum for the various members of the group to think and share their thoughts on the subject matter. Fern was a strong presenter and able to communicate effectively to a diverse group. The subject matter taught was to the point and effectively communicated. The response from all members of the training group was positive.”

Shaun Mathison, C.E.T.
Service Efficiency Manager

Wenzel Downhole Tools ULC


“It was a pleasure to have Fern speak at our annual Spring Convention about the importance of time management and how to maximize our peak energy cycles in a day.  Her presentation was full of practical tips and tools to implement into our daily lives to help us be more productive.  I know I’m speaking for all of us when I say we procrastinate less now than we did before we met Fern.

Fern took the time to research what we do as a profession to come up with a program that was tailored to our needs.   Thank you, Fern for being so entertaining and so informative at the same time.  We would be happy to have you back at another convention in the future.”

Elise Eichmuller

President, Alberta Shorthand Reporters Association    


“Fern facilitated several organizational management workshops to our local community not for profit organizations. The workshops were engaging, informative and tailored to the needs of each group. Fern’s professionalism and positive energy was well received and she’s always a pleasure to work with.”

Natasha Albanese
Community Development and Volunteer Coordinator
City of Leduc


“Our small not-for-profit organization contracted Fern Richardson to conduct some team-building sessions with our staff. Not only were the sessions very helpful in understanding one another better, the time was very enjoyable for everyone involved. Fern’s presentation was very professional, informative and practical for our team. We left our time with her feeling better equipped to work collectively on team goals and will carry the tools she provided us into other endeavors as well. We would highly recommend Fern to any other business!”

Taylor Stiles 
Games Manager
2016 Alberta Summer Games


“Canadian Industrial Paramedics (CIP) Senior Management Team contacted Fern Richardson and Associates to present and facilitate training in areas of Leadership, Organizational Behavior and Development.  Fern’s programs and style of facilitating fit with our Company’s culture.  Fern’s accommodating approach and practical view point for complex behavior and professional issues was a welcome relief from stereotypical “cookie cutter” programs we’ve seen in the past. Identifying an issue, facilitating the discussion and providing workable options was a welcomed approach.  The feedback provided by our staff was very positive and we look forward to follow up programs with Fern again in the near future.”

Brian P Feist

Operations Manager

Canadian Industrial Paramedics Ltd


“Our Committee On Outstanding Leadership (COOL Team) contracted Fern to assist us in developing a new pilot program on Coaching. Fern worked with our team to determine our objectives and assisted us in developing a workshop to kick off our program. It turned out that our one day workshop was the highlight of our program, helping to set the direction and getting our participants engaged in the discussions. Our Pilot continued over a 4 month period and through much consensus from the Team and participants, we wrapped up the program with a final ½ day workshop with Fern to help us identify our successes and set goals for future program development. Fern was a pleasure to work with and we have no hesitation in recommending her services in Coaching and hope to work with her again in the future.”

Fiona Patterson

Manager, Learning Facilities



“Landscape Alberta has contracted with Fern Richardson on numerous occasions for our Green Industry Conference, which is held annually in Edmonton. Fern has always delivered content-rich workshops with real-life insights into human resource issues. Our delegate evaluations have always been positive and there are many requests for additional topics – that’s why we bring her back. I would not hesitate to recommend Fern to any meeting organizer or company planner who wants to address business and lifestyle management training.”

Nigel Bowles

Executive Director

Landscape Alberta


“West Edmonton Mall recently recruited Fern Richardson & Associates to facilitate an ‘Effective Speaking and Presentation Skills’ half day workshop.  When I initially consulted with Fern herself regarding the content of the workshop, she was very accommodating; the end result was a custom built workshop designed around the needs of our organization.  Fern is a very knowledgeable professional, an engaging instructor, and she is also a pleasure to work with. The feedback that I received from our employees was extremely positive and we at West Edmonton Mall hope to be working with Fern again in the very near future!”

Lana Unick

Staff Development Specialist

West Edmonton Mall


“Our senior management team contracted Fern Richardson and Associates so that we could have a better understanding of what makes “each of us tick”.  The work that we did around this was both insightful and engaging.  There were some unintended consequences of Fern’s time with our company – the management team truly opened up regarding frustrations, goals and aspirations for the work that we share together.  The net result was much clearer lines of communication with material consideration to how the communication was delivered to the intended audience.  We have no hesitation in recommending Fern or the process which she employs to other companies.”

J.F. (Jake) Burlet

President & CEO

Viewtrak Technologies Inc.


“Fern delivered Leading Organizational Change training sessions to over 60 employees representing a wide cross-section of leaders with Alberta Finance, including some of our Assistant Deputy Ministers.  Feedback from participants was consistently positive from every session.   Fern shared many insights and perspectives on change management and provided participants with many practical tools which can be applied in the workplace and in one’s  personal life.  She is an engaging and competent facilitator who delivers a positive and pragmatic message.   Her training was well received and valued by those who attended.”

Rodney Yaremchuk

Executive Director, Human Resource Services

Alberta Finance


“Fern Richardson was contracted to prepare a community engagement strategy for our not-for-profit organization.  I found Fern to be highly organized, efficient and effective in getting this done.  The result was a thoroughly researched and well written strategy that was delivered on time and on budget.  Fern is a very pleasant person and easy to work with, and she brings excellent ideas and suggestions to the table.  Ultimately, and perhaps most importantly, Fern can be trusted to understand and deliver exactly what her client wants.”

Dee Ann Benard, MSc

Executive Director

Alberta Rural Development Network


“Fern Richardson has worked with our organization in presenting and facilitating training and development in the areas of leadership, customer service, and organizational behaviour and development. Fern’s communication and teaching style fits well with our organization; her agricultural background and close ties with the region give her credibility within our rural municipality. In presenting workshops and seminars, Fern is animated – her acting chops are a great asset in engaging her audience. Whether presenting theory or facilitating board development, Fern offers a great foundation of knowledge, practical point of view, a warm sense of humour, and a strong awareness of group dynamics. I have hired Fern for staff workshops, and participated in workshops and group facilitation led by Fern. I am pleased to recommend her.”

Roxanne Girard, CHRP
Human Resources Coordinator
Corporate Services
Leduc County


“We have had some good follow-up discussions here, and have deemed the time we spent with you to be very productive and a huge success. Your enthusiasm, energy and insights throughout the day were all contributing factors to a successful training session. Our team now has a much better appreciation of what it will take to continue as a well-functioning team.”

Mark Prefontaine, BA, MA, CFP, CFA
Deputy Superintendent of Pensions
Alberta Finance and Enterprise


“Fern was introduced to me as a co Director of the 2008 Alberta Winter Games, hosted by the City of Leduc and area. At the outset we had many things in common. Fern is very task oriented, a great speaker and leader. Most important a superb listener, putting the concerns and needs of others foremost. We have contracted Fern to assist Financial Services Group with some writing projects and website content. We value Fern’s honesty and integrity as a friend and business associate.”

Gary Kwasnecha
Financial Services Group


“Fern Richardson of Fern Richardson & Associates Ltd., expertly led the Board of Directors of Leduc & District Victim Services through the development of policies for the organization exceeding our stated objectives. Ms. Richardson was very innovative in her leadership style which, in addition to drawing full participation from each Board member, encouraged a creative process, supported group development, problem solving, and created a safe environment for critical thought and discussion. “

Nancy Laing

Past President

Leduc & District Victim Services